Privacy Policy
Effective Date: September 25, 2025
At Balanced Essence Medical Wellness, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book services, or interact with our team. By using our website, you agree to the terms outlined below.
Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, phone number, email address, billing information, and appointment details.
- Health Information: Details you voluntarily share regarding medical history, conditions, or treatment goals (used only for providing safe and personalized care).
- Technical Information: IP address, browser type, device information, and website usage through cookies and analytics tools.
How We Use Your Information
- Schedule and manage appointments
- Provide personalized treatments and services
- Process payments and send receipts
- Respond to inquiries and customer support requests
- Improve our website, services, and client experience
- Share promotions, news, or updates (with your consent)
We do not sell or rent your personal information. We may share information with trusted service providers, when legally required, or in business transfers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Mobile Terms of Service
If you opt in to receive text messages from us, the following terms apply:
- Messages related to your account, orders, services, appointment reminders, marketing, and promotional messages may be received. Frequency may vary.
- You can cancel the SMS service at any time by texting "STOP." We will confirm your unsubscribe via SMS, after which you will no longer receive messages from us.
- If you experience issues, reply with "HELP" or contact us at Bellmore@balancedessencewellness.com or (516) 216-9046.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply.
- For privacy questions, please review this Privacy Policy.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to analyze traffic and enhance your experience. You can adjust your browser settings to decline cookies, but this may limit certain features of the site.
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. While we strive to keep your information secure, no method of transmission online is 100% secure.
Your Rights
- Access, update, or correct your personal information
- Request deletion of your personal data (subject to legal or medical record requirements)
- Opt out of receiving promotional communications at any time
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of our website constitutes acceptance of the updated Privacy Policy.
Contact Us
Balanced Essence Medical Wellness
2793 Jerusalem Ave, North Bellmore, NY 11710
Email: Bellmore@balancedessencewellness.com
Phone: (516) 216-9046